Andrex Insulation Ltd ("Andrex," "we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at www.andrexltd.com or submit a bid request through our contact form.
Information We Collect
When you submit our contact form, we collect the following information that you voluntarily provide:
- Your full name
- Company name
- Email address
- Phone number (optional)
- Project details and message content
We do not collect information automatically through cookies or tracking technologies unless otherwise disclosed. If we implement analytics in the future, this policy will be updated accordingly.
How We Use Your Information
We use the information you provide to:
- Respond to your bid request or project inquiry
- Communicate with you about your project
- Provide estimates and project-related information
- Improve our services and website
We do not sell, rent, or share your personal information with third parties for marketing purposes.
How We Store Your Information
Your contact form submissions are stored securely using Amazon Web Services (AWS) infrastructure in the United States. We use industry-standard security measures including encryption in transit (HTTPS/TLS) and at rest to protect your data.
Email Communications
When you submit a bid request, your information is sent via email to our estimating team so we can respond to your inquiry. We use Amazon Simple Email Service (SES) to deliver these notifications. We will only contact you in relation to your submitted inquiry.
Data Retention
We retain your contact form submission data for as long as necessary to fulfill the purpose for which it was collected, typically for the duration of the project relationship and any applicable record-keeping requirements.
Your Rights Under the Colorado Privacy Act
If you are a Colorado resident, you have the right to:
- Know whether we are processing your personal data
- Access your personal data
- Correct inaccuracies in your personal data
- Delete your personal data
- Obtain a portable copy of your personal data
- Opt out of the processing of your personal data for targeted advertising or sale (we do not engage in either activity)
To exercise any of these rights, please contact us using the information below. We will respond to your request within 45 days.
Third-Party Services
Our website is hosted on Amazon Web Services (AWS) using S3 and CloudFront. Our contact form backend runs on AWS Lambda. These services may collect standard server logs (IP addresses, access times) as part of normal operations. We do not use these logs for tracking or profiling purposes.
Children's Privacy
Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.
Changes to This Policy
We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page indicates when the policy was last revised. We encourage you to review this page periodically.
Contact Us
If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:
- Andrex Insulation Ltd
- 1570 S Acoma St, Denver, CO 80223
- Phone: (303) 777-4585
- Email: nicole@andrex.org